Detailed overview of all EcholoN - editions
The right performance class for every application.
EcholoN editions with tabular representation of functions - processes - process templates
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Application roles
e.g. x. Level Supporter, Configuration Manager, Service Level Manager
Provide a framework for role instance and with the privileges ready
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Worklists extended
Work lists can be organized arbitrarily by the user
Worklists organize the working environment of a roll
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Cockpits simple
one cockpit per application role
Are a central point of contact for users with appropriate instruments (input elements, views, charts, etc.)
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Cockpits extended
Extended: can be defined in any number and form
Are a central point of contact for users with appropriate instruments (input elements, views, charts, etc.)
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CMDB extended
CIs in any form and structure (systems, facilities, assemblies, track-lists, etc.)
Configurations Management database with any object occurrence
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CMS Configuration Management System 1..n CMDB's
CMS Configuration Management System 1..n CMDB's
CMDB's in any forms and structures (for complex systems, systems, assemblies, part lists etc.)
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RTF-Editor ("Embedded Screenshots")
Spell checking, embedded images, text preserves, etc.
Text or description fields can be edited based on Microsoft Word
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Escalation extended
Individual and infinite according to context or across context
Escalation scenarios can easily be defined
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Business process extended
uneingunrestricted in any way for a wide variety of applications
Business process can be defined in templates and initiated by click
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Business process free design
Unrestricted business process design for any use case
Free design of processes and workflows for mapping business processes
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Business rules
Examples: Inventory number must be unique in the complete CMDB, processes must not be changed after setting a specific status
Business rules serve to meet corporate or customer-specific requirements for data quality or auditability etc.
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| Gantt Gantt chart |
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| Kanban Kanban-Board |
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Made in Germany!
100% Made in Germany!
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Markdown Editor
Capture formatted text with Markdown
Markdown editor and formatted text, embedded images via drag and drop
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Mask designers
Predefined and individual masks, forms and dialogues can be arbitrarily arranged and shaped
Masks, forms, input dialog, etc. can be freely defined
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Notifications extended
Unlimited individual and arbitrary defined notifications
Notification schemes enable context-oriented notification scenarios through any channel (E-mail, SMS, web feeds, etc.) of events (status change, time is reached, etc.).
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Projects simple
Projects with activities in a relations level
Illustration of simple projects with milestones
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Projects extended
Projects with sub-projects with activities of any depth
Illustration of complex and multi-layered project structures
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Impact areas / project contexts
1..n effects and environmental conditions
Construction of any environmental conditions for projects (Domain context) and processes
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Process templates
1..n domains in an EcholoN application instance
a plurality of process templates in effect regions in an EcholoN instance
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Relationations extended
1..n, n..m object relations, own relation types also across entities
Arbitrary relation of objects among each other with individual relation typing
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Roles: free design
Free design of roles with individual access permissions.
Development of individual and arbitrary role models for user, domain context and application roles. Structure of functional roles such as configuration management: CMDB administration: TK system, servers, machines, etc.
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Languages
Language packages are acc. Browser desktop setting loaded
Language packages for all major languages
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Individualize languages (company-specific languages)
Company-specific language per application instance
Domains or domain of effect language can be built up as desired
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Status sequences extended
Depending on the object type, different status models can be loaded
Individual structure of any status models for all standard and individual EcholoN objects
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Search of everything
Full-text search of all standard fields with indexing of all contents
EcholoN has freely configurable search definitions with freely definable search indexes for standard and individual fields. Flexible buildable. The search can be provided in full text with logical operators.
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Search of everything with an individual search connector
Full-text search of all content (standard and individual fields) with individual design of search and search schemata
Structure of individual and application-oriented search schemes
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Search phonetically
Search phonetically
Phonetic search with search suggestions like "did you mean ..."
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Ticket templates
Ticket solution per click possible
Ticket templates and Quick Tickets
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Process templates
Complete process templates can be resolved by click
Process templates for standard and individual event recording
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Knowledgebase extended
Several knowledgebases with individual publication of knowledge entries
1..n knowledgebases with individual access permissions per application instance
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Workflows extended
Workflows can be initiated manually, semi-automatically and automatically (by event)
Individual and arbitrary development of process-oriented and cross-process workflows
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Workflow designer
Workflows can be easily graphically created and customized
Graphical workflow and process designer
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Time tracking tickets
Time recording also by stopwatch, if necessary also editable later via authorization
Automatic and manual time tracking depending on ticket and / or activity
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Time recording operations
Time recording operations
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Schedules
1..n Zeitpläne Aufbaubar, Zeitplan je Benutzer etc.
Illustration of schedules per day and week multilayered, also according to organizational unit
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Worklists simple
Worklists simple
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CMDB simple
Configurations elements in simple structures and simple relation
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Dialog Definitions
Dialog Definitions
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Print simple
Print simple
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Print extended
Print extended
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E-mail connection
E-mail connection
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Escalation simple
EcholoN distinguishes between functional / horizontal and hierarchical / vertical escalations
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Business process simple
Business process simple
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Notifications simple
notifications simple
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Relationations simple
Equal, subordinate and superior
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Roles
Standard roles with access permissions
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Scripting
Rules and Script Editor
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Status sequences simple
one status model per object
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Web Client / Web App
responsive web client or web app for all devices
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Knowledgebase simple
Knowledgebase simple
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Workflows simple
Workflows simple
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Included in this edition
Possible in this edition
Possible with restrictions
Not possible
vertrieb@mitsolutions.de
+49 (4101) 6969-3
Vivantes: Stephanie Koch - Service Center Personnel...I have not been there for so long ;) What I can say is very positive: I am very satisfied with the implementation, the feedback and the direct contact - Stephanie Koch - Service Center Personnel
Telekommunikation Lindau: Uwe Knöpfle - Head of data center... KundenTreff, Munich / 24.10.2018 here, there were valuable insights into the possibilities, for example the project management with EcholoN - Uwe Knöpfle - Head of data center
Bezirk Schwaben: Markus Rinkenburger - IT service....Superb, how on the part of our small wishes, for example. Changes, was received - Markus Rinkenburger - IT service
Stadtverwaltung Worms: Michael Lewandowsky - Internal service...just run an update during the lunch break, that's a really cool thing - Michael Lewandowsky - Internal service