Author: Sandra Effenberger
Creation: 18.11.2024, last change: 04.12.2024
Table of contents
What is an as-is analysis?
Steps for carrying out a successful as-is analysis
Methods and tools for analysing the current situation
Best practices for a successful as-is analysis
A successful as-is analysis in a project is a systematic examination and documentation of the current status of processes, systems or procedures within a project or organization. The core topic of the as-is analysis is to obtain a clear and precise representation of the existing structures and functions with all their strengths and weaknesses. This is the basis for improvements and / or new developments.
Every as-is analysis begins with preparation and a clear objective. This includes determining your goals, evaluating relevant process areas and defining the requirements and expectations of stakeholders. The next step is data collection. This involves collecting and systematically evaluating relevant data from various sources such as documents, interviews with employees involved, observations and existing systems.
An important part of the as-is analysis is the identification and documentation of the current processes. This means describing the existing processes in detail in order to identify possible weaknesses or optimization potential. The actual state is then documented using suitable tools such as process modeling or flow charts in order to obtain a clear representation of the current processes.
Finally, the documented status quo is reviewed and, if necessary, adjusted. This review phase should also include the involvement of responsible employees to validate the results of the analysis. Methods such as surveys, workshops and data analyses help to obtain a precise and comprehensive picture of the current situation.
Best practices for a successful as-is analysis include the involvement of relevant stakeholders, regular communication and feedback as well as flexibility and adaptability during the analysis process. Continuous improvement of methods and approaches also ensures that the as-is analysis leads to valuable insights and sustainable optimization of projects.
As briefly outlined above, an as-is analysis is a structured process that reflects the current state of systems or processes. It serves as a basis for understanding the current status quo and is essential for identifying optimization potential and planning future improvements.
In practice, conducting an as-is analysis involves a thorough examination of working methods, resources used, organizational structures and existing technologies. Detailed data is collected and evaluated in order to draw a precise picture of the current situation.
The importance of an as-is analysis in project management is manifold. It helps to uncover inefficient processes, identify weaknesses in the system and understand fundamental problems. At the same time, it forms the basis for the target analysis, in which future target states are defined and specific measures are developed to achieve these targets.
The as-is analysis is therefore the first step towards systematic and well-founded project planning and implementation. Only those who know the current situation precisely can set realistic goals and develop effective strategies to achieve them.
In project management, as-is analysis is also a fundamental basis for understanding and evaluating existing processes, systems and structures. It ensures that projects can be built on a realistic basis and are not based on assumptions or even incomplete information. Current problems and inadequate workflows can be identified through the as-is analysis. This is the prerequisite for developing targeted improvement measures.
Another aspect of as-is analysis in project management is the minimization of risks. By analyzing the current status, potential stumbling blocks can be identified and addressed at an early stage. This helps to reduce unforeseen events during project implementation and maximize the chances of success.
The as-is analysis also promotes transparency within the organization. The structured recording and presentation of the current processes and systems gives everyone involved a clear understanding of the initial situation. This facilitates communication and cooperation between the employees involved and ensures that everyone is working on a common information basis.
Furthermore, the as-is analysis serves as a starting point for the target analysis, in which future target states and improvement strategies are defined. Only those who know the actual state in detail can set realistic and achievable goals and develop a clear roadmap for implementation. In this sense, the as-is analysis is a fundamental tool for systematic and targeted project planning and implementation.
Conducting a successful as-is analysis involves several methodological steps that should be approached conscientiously and in a structured manner. The first step is setting clear objectives and preparation. This includes defining the analysis goals and requirements, as well as identifying and involving all relevant stakeholders. Detailed planning helps to ensure that all important aspects of the current situation are taken into account.
After setting the objectives, the next step is to collect data systematically. This involves gathering relevant information from various sources, such as documents, interviews, observations, etc. The data should be collected methodically to create a solid basis for the analysis. A structured questionnaire or standardized data collection sheets can be helpful here.
The collected data is then analyzed to determine the actual processes. Here, the current process flows are described in detail, and existing structures and working methods are documented and analyzed. Weak points and inefficient areas can thus be identified and named. In addition to the process analysis, the consideration of the resources used and the existing technologies also plays an important role.
Documenting the current state is another important step. The use of process modeling tools such as flowcharts or BPMN (Business Process Model and Notation) helps to visually display the current processes and structures, making them easier to understand. These visualizations facilitate communication of the insights gained within the organization.
Finally, the documented as-is state is reviewed and adjusted if necessary. It is advisable to go through this phase together with the responsible employees to ensure that the analysis results are valid and comprehensive. Through iterative feedback loops and regular coordination rounds, the analysis result can be continuously improved and refined.
If these steps are carefully executed, an as-is analysis can not only provide valuable insights into the current state, but also serve as a strong basis for future optimizations and strategic decisions.
The success of an as-is analysis begins with clear and precise objectives and thorough preparation. To start, the overarching goal of the analysis should be defined. This could be, for example, optimizing existing processes, eliminating bottlenecks, improving efficiency or preparing for a new system implementation.
Preparation also includes identifying and involving all relevant stakeholders. Stakeholders are those individuals or groups who are affected by the analysis or who can contribute to the quality and completeness of the survey through their expertise. Their needs and expectations should be identified at an early stage so that the analysis can be tailored to them.
Another important aspect of the preparation is to define the scope and range of the as-is analysis. This involves determining which processes, systems or organizational units are to be examined. This prevents the analysis from spreading to too many areas and adding unintentional complexity.
Finally, the methodological approaches and tools for data collection and analysis should be defined. Proven methods include interviews, workshops, observations and the analysis of existing documentation. The use of process modeling tools should also be planned to ensure a consistent and clear representation of the current state.
Thorough preparation and clear objectives ensure that the as-is analysis is carried out in a structured and targeted manner. They form the basis for a data-driven and traceable analysis of the current state, which in turn serves as a foundation for operational improvements and strategic decisions.
Collecting and analyzing data are central activities in an as-is analysis. This step is the core of the entire analysis process, as it is where the necessary information is collected and evaluated to create a precise picture of the current situation. The success of this step depends largely on a systematic and methodical approach.
When starting to collect data, it is important to identify all relevant sources. These may include internal documents, process records, system data, and insights from interviews and workshops. The selection of sources should be aligned with the specific analysis objectives and the scope of the investigation.
Structured interviews with employees and stakeholders are an effective method of data collection. Through targeted questions, insights into daily work processes, challenges and optimization opportunities can be gained. Workshops also provide a useful platform for sharing knowledge and developing a common view of the current situation.
Observation of existing processes and workflows is another valuable source. Through direct observation, discrepancies between the theoretical description of processes and their practical implementation can be identified. This method is particularly useful for capturing behavioral patterns and informal processes that are not always visible in formal documents.
After the data collection, the analysis phase follows, in which the collected data is categorized, evaluated and interpreted. Various analysis tools and techniques are used to process the data and make it understandable. As mentioned above, process modeling tools, etc. help with the visual representation of the as-is processes and facilitate the identification of weak points and bottlenecks.
A well-structured data analysis process ensures that no important details are overlooked and that the insights gained provide a solid foundation for the subsequent documentation and optimization of the current state. The combination of different methods and tools helps to create an accurate picture of the current situation. This provides the basis for informed decision-making.
Identifying the actual processes is an important step in the analysis of the actual situation. It serves to capture the current processes and structures within an organization or project in detail. This step forms an essential basis for the subsequent analysis phases and must therefore be carried out with particular care.
First, it is important to gain an overview of all relevant processes. This is done by collecting information from various sources such as internal documentation, process descriptions, instructions and technical systems. Furthermore, interviews and workshops with the affected employees and stakeholders are helpful to gain a good understanding of the day-to-day workflows and challenges.
Once all relevant information has been collected, the actual processes must be systematically described. This includes a detailed description of the individual steps, the resources involved, the responsibilities and the technologies used. It is important to consider both the official and the unofficial or informal procedures. Often, actual working methods differ from the documented processes, and these discrepancies can provide valuable information on potential areas for improvement.
Various modeling tools can be used to clarify and better understand the actual processes (see also above). Visual representations make it easier to grasp the complexity of the processes and to communicate them to third parties. They also make it easy to identify bottlenecks, redundancies and inefficiencies.
By accurately identifying the actual processes, a corresponding picture of the current state is obtained. This is the basis for identifying weaknesses and developing targeted optimization measures. Furthermore, it enables a well-founded decision to be made about which changes and improvements are necessary to implement more efficient and effective workflows. Capturing and documenting the as-is processes ensures that the organization is well equipped to address future challenges and implement continuous improvements.
The documentation of the current state is also an important part of the as-is analysis and forms the basis for all further steps in project management. Accurate and comprehensive documentation ensures that all relevant information about the current state of processes, systems and operations is recorded and presented in a comprehensible way.
At the beginning of the documentation phase, all collected data and information is systematically processed. It is important to consider both quantitative and qualitative data. A structured presentation helps to reduce the complexity of the information and make it comprehensible. Frequently used methods for documentation are process models, flowcharts, text and table formats.
Process modeling with the tools mentioned above enables a visual representation of the actual processes. These graphical representations not only help to present the processes clearly and understandably, but also to identify potential weaknesses and bottlenecks. They also facilitate the communication of the analysis results within the organization and contribute to a common understanding.
In addition to the process description, all relevant key figures and performance indicators should be recorded that provide information about the efficiency and effectiveness of the current processes. This includes, for example, throughput times, error rates and resource utilization. The use of key figures enables an objective evaluation and comparability of the actual processes.
Once the documentation is complete, it should be reviewed by the relevant stakeholders. This validation phase ensures that the documented information is accurate and complete and that all relevant aspects of the current state have been captured. Regular feedback rounds and iterative revisions help to increase the quality and informative value of the documentation.
Careful documentation of the current state is the basis for identifying optimization measures and preparing the target analysis. It is essential for the sound planning and implementation of improvement projects and contributes significantly to long-term success and increased efficiency within the organization.
Checking and adjusting the actual state is an important step in the actual state analysis. This phase begins with a thorough validation of the collected and documented data by the relevant stakeholders. Together, they check whether all important information has been recorded and whether the representation of the actual state corresponds to reality.
During the validation phase, it is important to conduct regular feedback rounds. The documented current state is presented and discussed in order to identify and resolve possible discrepancies. Employees who work with the analyzed processes on a daily basis can provide valuable insights and additional information that may have been overlooked during the initial data collection. These iterative feedback loops ensure that the documentation of the current state is continuously improved and refined.
If the review reveals the need for adjustments, these should be systematically incorporated into the documentation. This includes both minor corrections and major adjustments, for example, if new information contradicts the original analysis results. Transparency is of the essence here: every adjustment should be clearly documented and made comprehensible to ensure that all parties involved share the same level of information.
The final validation can be supplemented by formal acceptance protocols or release processes to officially confirm the reviewed and adjusted documentation. This formalized release ensures that the documented as-is processes are accepted as a reliable basis for all further analysis steps and optimization measures.
Beyond the initial review, the documentation of the as-is state should be regularly updated to reflect changes in processes and procedures. Continuous improvement and adaptation ensures that the organization always has up-to-date and relevant information to serve as a basis for strategic decisions.
Carefully reviewing and adapting the as-is processes can not only increase the accuracy and reliability of the analysis, but also create a solid basis for future improvement measures and strategic planning. The iterative process contributes to a better quality of the as-is analysis and to a sound decision-making basis in project management.
Various methods and tools are available for a well-founded as-is analysis in order to record and present the current status of processes and systems. The selection of suitable methods depends on the individual requirements and objectives of the analysis. Some proven approaches and tools are presented below.
Surveys and interviews: Are the basic methods. Structured or semi-structured interviews can be used to obtain practical information about daily work processes and challenges. Discussions with employees and stakeholders make it possible to record both officially established procedures and informal practices.
Observation and workshops: Direct observation of processes on site provides valuable insights into how work is actually carried out and uncovers discrepancies between theory and practice. Workshops also offer the opportunity to integrate different perspectives and develop a precise picture of the current situation together with the actors involved.
Document and data analysis: Here, existing documents, process records, system data and historical records are systematically evaluated. This method is helpful for obtaining quantitative data and analyzing existing key performance indicators. The data-based analysis enables an objective evaluation of current processes in terms of their efficiency and effectiveness.
Process modeling: Tools for process modeling or flowchart software such as Microsoft Visio and Draw.io enable the visual representation of processes and workflows. This visualization makes it easier to understand complex structures and processes.
This is the basis for a realistic survey of the current status. The combination of different approaches makes it possible to obtain a complete picture of the current situation. This is the prerequisite for well-founded and data-driven decisions.
Conducting surveys and interviews usually begins with the creation of a clear list of questions. It should cover all specific aspects of the processes to be analyzed. Make sure that you formulate the questions openly in order to obtain detailed answers. This makes it possible not only to gather superficial information, but also to understand the nuances and specific problems of the work processes.
During the interviews, it is important to create an open and trusting atmosphere. Interviewees will then cooperate more constructively and share their views and experiences honestly. The interviewer should have good communication skills, be able to listen actively and ask follow-up questions. In some cases, additional information can be obtained through informal discussions or focus groups to gain an even deeper understanding.
The data collected from the interviews is then systematically analyzed. This includes transcribing the conversations, identifying recurring themes and patterns and summarizing key findings.
Surveys and interviews provide direct feedback from those who work with the processes on a daily basis. They are therefore an essential part of a good as-is analysis.
Observation is a very direct method in which the work processes and interactions of employees are observed in their normal working environment. This method is particularly suitable for capturing informal and undocumented processes that are often overlooked in official reports. Through direct observation, behavioural patterns and cultural aspects within the organization can also be identified. This provides scope for identifying weaknesses or potential for optimization. A structured observation sheet helps to systematically document and later evaluate the impressions gained.
Workshops offer a collaborative platform where stakeholders and responsible employees can come together to share their experiences and perspectives. This interactive approach allows different points of view to be brought together and a common understanding of the current situation to be developed. In workshops, specific methods such as brainstorming, SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) or the 5 Why method can also be used to conduct in-depth analyses and identify potential causes of existing problems. In order to make the discussion process in the workshop efficient and targeted, it should be led by a moderator.
The combination of observations and workshops makes it possible to collect both objective data and subjective assessments. While observation provides factual information about the work processes, workshops offer the opportunity to gather opinions and suggestions from the colleagues involved and thus create a more complete picture of the current situation. This holistic approach ensures that both the obvious and hidden aspects of the processes are taken into account.
At the beginning of the document and data analysis, it is determined which documents and data sources are to be examined. This can include internal reports, logs, work instructions, process descriptions, data from enterprise resource planning (ERP) systems, etc. Taking stock of such sources is important to ensure that no relevant information is overlooked.
The actual analysis of the documents and data takes place in several steps. First, the information is recorded and cataloged in a structured manner. Analysis tools such as Excel spreadsheets or specific software solutions for data preparation can be used here. The aim is to extract and systematically organize data on the relevant processes, resource consumption, key performance indicators and other important aspects.
An essential part of document and data analysis is the evaluation of key performance indicators and statistics. These data points provide insights into the efficiency, effectiveness and quality of the processes. Examples of key figures include throughput times, error rates, capacity utilization rates and production volumes.
Another component is the comparison of the data found with existing standards. Benchmarking makes it possible to evaluate the current state of the organization in comparison to industry standards. It becomes apparent where the greatest deviations and potential for improvement lie.
In addition to the quantitative analysis, the qualitative aspects of the document review provide good insights. For example, descriptions of work processes and employee reports can be used to gain a picture of the current situation. This often provides important information on operational challenges that may not be apparent in purely quantitative analyses.
Finally, the evaluation of the collected data and documents is summarized in a structured report. It should present all relevant findings clearly and comprehensibly and contain potential recommendations for action. The document and data analysis creates a solid basis on which further steps in the project can be planned and implemented.
First of all, it is important to select the right modeling tools and methods. Frequently used tools for process modeling of business processes include BPMN, flowcharts and special software solutions such as Microsoft Visio, Lucidchart, Draw.io, etc. These tools make it possible to depict processes in the form of diagrams that clearly visualize individual steps, interactions and decision paths.
The actual modeling begins with the recording and description of all relevant process steps. This is usually done in collaboration with the employees who carry out the relevant processes on a daily basis. Through interviews and workshops, the steps are documented in detail and transferred to the modeling software. It is important to precisely describe which actors are involved, which resources are used and which technologies are used.
A well-modeled process contains not only the main steps, but also alternative processes and exceptions. This provides a comprehensive picture of the processes, which also reflects contingencies. Equally important is the consideration of the sequence and dependencies of the individual steps. This shows the dynamics and logical connections within the process.
After the initial creation of the process model, it is usually subjected to several review cycles. Here, the model is validated by the responsible employees and ensures that the actual processes are mapped correctly. Change requests and additional details that are identified during this validation phase are integrated into the model.
One advantage of process modeling is the ability to simulate and run through processes. In this way, potential bottlenecks and unclear processes can be identified in advance. Visualization provides a good basis for communication for all those involved and makes it easier to understand complex interrelationships.
To ensure that an as-is analysis in project management is effective, certain best practices should be followed. One of the most important best practices is to involve relevant stakeholders from the outset. Stakeholders not only bring valuable insights and expertise, but their involvement also increases the acceptance of the results and the resulting measures.
Regular communication and obtaining feedback throughout the analysis process are essential. This creates transparency and ensures that everyone involved is on the same page. An open dialog also helps to identify discrepancies at an early stage and avoid misunderstandings.
Flexibility and adaptability are of great importance for a successful analysis of the current situation. In practice, new findings often emerge or unforeseen obstacles arise. The analysis process should therefore be designed in such a way that adjustments and iterations are easily possible.
A continuous improvement process ( CIP) should also be established. It is not enough to carry out the as-is analysis once and then complete it. Rather, regular reviews and updates should be carried out. This is the only way to ensure that the data collected and the measures derived from it are always up-to-date and relevant. This promotes a culture of continuous improvement and supports long-term success.
To summarize: Best practices such as involving the right stakeholders, regular communication and feedback, flexibility in the approach and a continuous improvement process are important factors for a successful as-is analysis. After the as-is analysis is before the as-is analysis.
Stakeholders are persons or groups who have a legitimate interest in the outcome of the analysis, be it due to their position, their expertise or the fact that they are affected by the processes to be analyzed. Their involvement ensures that the as-is analysis is based on a broad, realistic and well-founded input.
It is important to carry out a stakeholder analysis at the start of an as-is analysis project. This involves identifying all players who are either directly affected by the processes or who can contribute valuable information and perspectives. These can be internal, such as employees and management, or external, such as suppliers and customers.
Stakeholders should be actively involved both during the information gathering and the analysis phase. This is done through regular workshops, interviews and feedback rounds. Open communication makes it possible to identify the needs and expectations of stakeholders at an early stage and thus carry out the as-is analysis in a targeted and effective manner. Thanks to their daily experience with the processes, stakeholders can provide valuable insights that may not be apparent in the formal documents.
The active involvement of stakeholders increases acceptance and support for the results of the as-is analysis and the optimization measures derived from it. If stakeholders can understand the process and the findings, the willingness to implement the recommended improvements increases. This is the basis for more successful project implementation.
A key tool for structured stakeholder involvement is the stakeholder communication plan. This plan defines who is informed about which topics and when, and in which areas feedback is obtained. Continuous and transparent communication helps to build trust and keep stakeholders motivated throughout the entire process.
Involving relevant stakeholders is therefore not only a methodological necessity, but also a strategic decision to ensure the relevance, accuracy and feasibility of the as-is analysis.
A good communication concept includes regular meetings and updates in which the interim results of the analysis are presented and discussed. These meetings provide a platform to clarify questions, exchange new information and ensure that the interests and expectations of stakeholders are taken into account. A structured communication plan helps to manage the flow of information and involve stakeholders in a targeted manner.
Feedback loops are also important for success. By regularly obtaining feedback, discrepancies can be detected and addressed at an early stage. This enables iterative adjustment of the analysis process and helps to improve the quality of the results. Those involved should be encouraged to communicate their observations and suggestions for improvement openly.
Feedback from employees who are directly involved in the processes to be analyzed plays a special role. Their practical experience and insights are valuable resources for mapping the reality of work processes and uncovering hidden problems or potential for improvement. Workshops and focus groups are useful tools for gathering comprehensive feedback.
The communication process should be designed to be flexible and adaptable. In dynamic project environments, requirements and framework conditions can change quickly, which is why a flexible response to new developments is important. By making adjustments based on regular feedback, the as-is analysis remains relevant and goal-oriented.
Regular communication and feedback therefore not only promote quality, but also strengthen the commitment and acceptance of stakeholders. They form the basis for successful project implementation and the sustainable optimization of processes and structures within the organization.
During the analysis process, unexpected challenges or new findings may arise that require the original approach to be adapted. A rigid methodology would quickly reach its limits in such cases, so it is important to make the analysis process dynamic and responsive.
Flexibility is the willingness to revise the plan and methodology of the as-is analysis when necessary. For example, initial data collection methods may not deliver the expected results or new information may emerge during the course of the project that needs to be taken into account. Such changes need to be integrated quickly in order to refocus on the actual project.
Adaptability is also reflected in the way in which stakeholder feedback is processed. Feedback from regular feedback rounds can point to unforeseen problems or potential for improvement that were not taken into account in the initial planning. An iterative approach ensures that the as-is analysis is always up to date and covers relevant aspects.
Another element of adaptability is the consideration of technological and methodological innovations. New technologies and analysis tools can possibly capture the current status more precisely and efficiently.
Flexibility is also relevant in different organizational contexts and under different framework conditions. Every organization has its own specific characteristics and challenges. Tailor-made approaches can ensure that the results of the as-is analysis are practicable and implementable.
Continuous improvement is a fundamental principle within as-is analysis that aims to constantly optimize processes and structures. This approach ensures that an organization is not satisfied with one-off improvements, but is constantly looking for ways to make its processes more efficient and effective.
A central element of continuous improvement is the PDCA cycle (Plan-Do-Check-Act), also known as the Deming circle. This cycle promotes a methodical approach to problem solving and process improvement. Goals and measures are defined in the plan phase and implemented in the do phase. The results are reviewed in the Check phase and adjustments are made in the Act phase in order to standardize and further optimize the improvements.
Another important aspect of continuous improvement is the involvement of employees. Their daily experiences and perspectives are invaluable in developing practicable and realistic improvement measures.
It is also helpful to define key performance indicators (KPIs) that make the success of continuous improvement measurable. By regularly monitoring these KPIs, progress can be objectively assessed and readjusted if necessary. In this way, you can ensure that the targets set are achieved. This strengthens the database for the next as-is analysis and closes the continuous improvement cycle.
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